SHIPPING & RETURNS
You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email.
RETURN & EXCHANGE POLICY
Returns on eligible items are accepted within 30 days of order date. Items must be returned in their original packaging. To return an item, please contact firstname.lastname@example.org
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times.
Any lost or stole packages have to be reported within 4 weeks of dispatched. We will try our best after the to recover any lost items however we are not responsible for items after this date.